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The managed-services market is expected to see a growth of $193 billion by the year 2020. But the big question lies what is it about this particular business model that is so wildly successful? It seems a large percentage of small- and medium-sized businesses are very much in favour of these services, and there are a number of good reasons why?

We have already established that business owners are drawn to get managed-services for their business model, but why is it so? What is it that owners are hoping to get such services for their business? Research shows that Business owners are looking for a wide range of benefits when they opt for a managed services model, and what they aim from them is.

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